Terms of Service

Simple, transparent terms for our block delivery platform

Last updated: 9/26/2025

Key Terms

Essential information about using our platform and services.

Service Agreement

By using our platform, you agree to our terms for block ordering, delivery, and quality assurance services.

Quality Standards

All blocks meet Nigerian building standards with SON compliance and 7-day replacement guarantee.

Delivery Policy

Scheduled deliveries with 24-hour inspection period and accessible location requirements.

Payment Terms

Secure payment at order placement with various methods including bank transfers and mobile payments.

Ordering & Payment

• Orders placed through our platform with accurate delivery information

• Payment required at order placement via bank transfer or mobile payment

• Prices in Nigerian Naira (₦) including applicable taxes

• 24-hour cancellation policy before scheduled delivery

Delivery & Quality

• Scheduled delivery times (subject to traffic and weather)

• Customer ensures accessible delivery location

• 24-hour inspection period for quality issues

• SON compliance with quality certification

Liability & Support

• Liability limited to cost of blocks delivered

• 7-14 business day refund processing

• Force majeure clause for uncontrollable circumstances

• Dedicated customer support for all inquiries

Need Help?

Contact our legal team for any questions about these terms.

Email
legal@blucindustry.com
Phone
+234 706 673 8551
Address
Imo State, Nigeria